This system makes the prevention of defects in the early stages and is highly customer oriented. Thus we can conclude by saying is TQM is very much vital for the organizational competitiveness and its profitability. However, at the same time, some studies have also reported high failure of TQM implementation as well.
ASQ12 4 As stated by Al-Dabalthat Saudi Arabia organizations should conduct a complete analysis of the application of the new change measures in order to check its suitability with its culture. The study demonstrated commercial banks in Jordan which had adopted TQM across all their functions showed strong improvements in profitability.
In the UAE, a large number of studies were conducted in which nineteen quality factors were regarded as being very much vital for TQM implementation which further was cut down to nine critical ones such as active responsibility by senior management, customer satisfaction, continuous process of improvement, consistent communication, commitment towards goals, etc.
In all of the studies conducted, there were some basic success elements identified for successfully implementation of TQM in an organization.
The important success measures were management commitment, teamwork, training and education, communication, strong focus on customers, employee involvement and participation and organizational culture.
It also helps the organization in producing it cheaper, faster and better than its competitors. Though previously many large as well as small businesses in all parts of the world have adopted and implemented various quality control measures, but the concept and practice of TQM is quite recent.
However we cannot let pass the failure rates which can be eliminated by successful assessment of the various organizational factors and its strengths and weaknesses.
Jordan Journal of Business Administration2 4 Analysis of Total Quality Management Practices in Organizations TQM has been accepted across a large number of organizations in all parts of the world.
Concept of Total Quality Management TQM is a continuous quest for excellence that aims to improve the efficiency as well as the flexibility of any organization by integrating the different processes within the organization. Pay only for approved parts Essay Writing Examples: Top management commitment and a focus towards customer satisfaction are very much essential for the success of this system.
The Jordan Banking sector was analyzed by Belbessi in which the relationship between TQM and performance was analyzed. If you need urgent academic help, we are always here for you.
It is an activity which takes place in all parts of the organization. It mainly focuses on the continual improvement in areas pertaining to costs, quality, reliability, innovativeness and competency of the business. A study carried by AL-Neyadiin which he invested the various TQM practices in the service organizations of UAE found huge differences in the manner in which different initiatives of TQM were implemented across private and public firm.
A large number of researches have been carried on the efficient implementation of TQM across organizations where effective TQM led to the financial improvement, increased satisfaction of customers and also in the quality of products. Place an order to get your own total quality management essay sample or any other kind of paper you may need throughout your college life.
TQM provides organization with an action plan that helps to produce and deliver goods and services which are consistent with the needs of the consumer.Dec 14, · Total Quality Management Total Quality Management (TQM) is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback.
His other books include Total Quality Handbook, Implementing Total Quality, Understanding ISO and ISO Standards, Occupational Safety and Health, Basics of Occupational Safety and Health, and Project Management /5(19).
Quality Management for Organizational Excellence Introduction to Total Quality QUALITY, VALUE, AND ORGANIZATIONAL EXCELLENCE 6 THE TOTAL QUALITY APPROACH DEFINED 6 Two VIEWS OF QUALITY 9 KEY ELEMENTS OF TOTAL QUALITY 10 TOTAL QUALITY PIONEERS 12 KEYS TO TOTAL QUALITY SUCCESS.
Total quality management refers to organizational functions that denote the quality of products and process is the responsibility of every person involved in the creation and consumption of products and services offered by the organization (Hakes, ). Total Quality Management is an essential tool that makes an improvement reaction to firms and companies.
It is a technique of managing the future outcomes, and it does consist more features than just ensuring product and service quality, as it is a technique of running people and business processes. using information technology as basis for total quality management (tqm) within an organization TQM entails the delivery of quality in every process of organizational operations.
Through information technology tools, which comprises of business intelligence tools, adequate planning is ensured, which result in quality delivery.Download